CONFERENCE REGISTRATION INFORMATION Advance and regular registrations must be submitted by 5pm Eastern Daylight Time on the dates listed below. All rates change at 5 PM on the dates listed below Registration Type Fee Milwaukee Cambridge Advance Registration $445 By August 24th By September 10th Regular Registration $495 August 25-September 9 September 11-28 On-site Registration/Must register on site $545 Beginning September 9th Beginning September 28th FACULTY and GROUP DISCOUNTS Individuals who have full-time academic employment with a college, university, public, private or parochial schools are eligible for discounted fees of $395.00 (advance) or $445.00 (regular). The faculty discounts cannot be combined with the group discounts. Groups of 5 or more receive a $50 discount per registrant off the advance or regular registration fee as appropriate. Registrations must be made as a group. The full conference fee will be charged if cancellations reduce the group to fewer than 5 employees. Substitutions may be made at any time. PRE-CONFERENCE WORKSHOP A Pre-Conference Workshop will be offered on September 14 for the Milwaukee, WI Conference and on October 1 for the Cambridge, MA conference. The workshop is available with or without a Regional Conference registration. The workshop is limited to the first 60 registrants. On site registrations are not accepted. With a Regional Conference Registration (at the same location) $50 (Advance or Regular) Pre-Conference Workshop Only $150 (Advance or Regular) PAYMENT INFORMATION This registration form must be accompanied by payment in full (U.S. currency only), via a major credit card (VISA/MC/AMEX) that will be charged, or a check or money order. Sorry, we cannot accept purchase orders. All checks for the Baldrige Regional Conferences should be made payable to the "MBNQA Foundation." For credit card payments, "Baldrige Regional Conference" will be listed as the payee on all registrants' credit card statements. Those who register by phone will be asked to fax a statement to MACC authorizing MACC to charge their named credit card in the amount of their registration fee in order to complete their registration. You will receive confirmation of your registration by mail, email, or fax (domestic attendees only). On-line registrants will be sent an automatic acknowledgement of registration by e-mail. CANCELLATION AND SUBSTITUTION POLICY All requests for cancellation must be made in writing and faxed or emailed to MACC by 5pm on the dates listed below. Substitutions may be made at any time. All rates change at 5 PM on the dates listed below Cancellation Type Milwaukee Cambridge Cancellation with full refund By August 24 By September 10 Cancellation with $100 fee August 25-September 9 September 11-28 Cancellation with no refund Beginning September 9 Beginning September 28 **If you have more than 15 people in your group, please click on add more people to your group button at the bottom of the last page on the screen. You must have at least 5 per group form submission - i.e., you want to register 19 people. Register 14 of them on the first submission and 5 on a second submission. For information on registration contact MACC at Baldrige Regional Conferences, c/o MACC, Inc., P.O. Box 513, Colmar, PA 18915-0513, phone 215-822-6319, or fax 215-822-3332.