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Outsourcing all or part of the registration function is a cost (and time) effective alternative to doing registration in house.
We customize our software to match your registration form and to generate the reports and information you require - a feature which speeds up the registration process on site and produces the information you need in a timely manner.
MACC Registration Services, developed by an experienced conference and exhibition manager, knows that the first contact attendees have with an event sets the tone, and that first contact is registration. Our knowledgeable, experienced staff provide you and your registrants with a high level of service.
MACC'S SERVICE FEATURES
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Large, easy-to-read, computer printed badges
Ticketing or coding for special events
Fast turnaround for advance registration badges
Quick on site badge printing
Software developed, tested and proven which meets your needs
Database management:
merging databases from different sources and formats
sorting to eliminate duplicate records
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Generating printed or electronic lists and mailing labels of attendees
Recording and reporting income for paid events
Lead collection and retrieval systems for exhibitors
Access control
Professional, yet friendly, communication
Courteous customer service
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EVENTS suitable for outsourcing of registration services:
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Meetings
Conferences
Conventions
Trade Shows
Expositions
Special Events, Galas
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COMPUTERIZED REGISTRATION FOR YOUR EVENT
ADVANCE PLANNING
We consult with you and your staff and advise on all phases of registration planning, including:
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Proof reading registration materials for accuracy, completeness and user-friendliness
Advance registration and distribution
Appropriate badge inserts, holders and accessories
Registration area layout and utilities
Staffing needs
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ADVANCE REGISTRATION
Badge production only - from files transmitted via e-mail or diskette
Data entry and badge production from registration forms
Full service registrar
registrations accepted via fax, mail or from your web site, or by phone (if there are no registration fees)
use of MACC secure web registration pages
registration fee processing
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checks: transship to client or direct deposit into clients bank account
credit cards: use clients merchant account or use MACC's merchant account
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financial reporting, scheduled to meet your needs
accept telephone inquiries
literature request fulfillment
distribution of confirmations, badge inserts and/or conference materials
CEU recording and reporting
BADGES
Our badges reflect the purpose of your event - be it serious, educational or festive.
Badges can be plain, or preprinted with your logo or a graphic design suitable to your event.
A variety of badge stocks are available - plain or coated paper inserts or self-stick.
We stock 3" x 4" vinyl, pin-on, top-loading badge holders.
Other styles of badge holders, supplies and accessories, such as ribbons and elastic neck cords, are available.
EVENT DATA MANAGEMENT SERVICES
When information is captured in a database, mailing labels, lists and specific reports can be produced based on that information. What can be accomplished is only limited by the event manager's needs and imagination.
Develop specific mailing lists to customize and target mailings
Merge databases from different sources
Purge duplicate names from the mailing list
Substantially reduce mailing costs and keep lists up to date
Ticketing to control attendance at space-limited events
Coding event information on badge
Embedding event information in 2-D (PDF 417) barcode
Identify the registrant source when using bought or borrowed mailing lists
Quickly replace lost badges on site
Reports - financial, demographic, mailing list source, session and special event counts
ON SITE REGISTRATION
MACC provides
the "hardware" necessary to handle the anticipated attendee count
software which matches your registration form
technical support on site
We can also provide
barcode lead retrieval systems for use by exhibitors
barcode systems for access control
trained staff
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to supplement your staff and volunteers, or
to handle the entire registration area
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staff training
registration supervisor
POST EVENT LISTS, MAILING LABELS, and FLOPPY DISKS
Database lists can be made available as printed or electronic lists, and labels. These lists can be sorted any way you wish (e.g., by last name, organization, zip code). You can use them yourself, or give them as a benefit to attendees and/or exhibitors.
SECURITY AND CONFIDENTIALITY
All databases are the exclusive property of the client and will only be used for the event's benefit according to event management's instructions.
We welcome the opportunity to discuss your registration needs. Complete the Information Request Form or call us at (215) 822-6319.
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